This will provide specific clues/evidence of the route you are taking to the Mail server. If this doesn’t help, perform a Ping / Traceroute to your nameservers. Working Offline on the status bar also goes away when you’re working online.” I found this in the Official Microsoft website. The button text doesn’t change, but it’s only highlighted when you’re working offline. “ When you’re ready to work online again, click Send / Receive > Work Offline. Since you are getting an error Establishing network connection, have you confirmed the internet is working on this computer? For example, are you able to navigate to other websites, such as, or ?Īlso, in your screenshot, it suggests “ You may need to turn off Work Offline to automatically configure this account.” This message suggests you may be set to Work Offline. The weird thing is that I have a second email adress on the same server/provider with same settings as the problematic one, with identical settings, and no “INNBOKS” writing was needed for it to work. It took me 5 hours to figure out, solved thanks to your forum, thanks a LOT. And then, voila, the e-mails came trashing into my INNBOKS. This did not work for me, initially, until I replaced “INBOX” with “INNBOKS”, which is Norwegian, since I am in Norway on a Norwegian Outlook version. Then click the Ok button to save your changes. In the Root folder path field, enter INBOX (with all caps).
Click the More Settings button, then the Advanced tab.Ĥ. Choose Account Settings…Ģ. Click your email account, then click the Change button.ģ. Open Outlook, click File, then Account Settings. Please refer to the following additional support article:ġ. This article is pretty thorough, but does not discuss the issue of subscribing to your INBOX in order to receive emails, so even if the test function is successful you might end up being able to send email but not view incoming mail. This solved my “I can send but not receive” issue in Outlook 2013:įar above here, someone posted this, and I followed the link and performed the tip in my Outlook 2013
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